Privacy Policy

Last updated: June 11, 2025

1. Introduction

At Zeg, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our personalization platform and website (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy. If you do not agree with this policy, please do not access or use our Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our newsletter
  • Request customer support
  • Participate in promotions or surveys

This may include:

  • Contact information (name, email address, phone number)
  • Billing details (billing address, payment information)
  • Account credentials
  • Profile information

2.2 Usage Data

We automatically collect certain information when you use our Service, including:

  • IP address
  • Browser type and version
  • Device type and identification
  • Operating system
  • Pages visited and actions taken
  • Time and date of your visits
  • Referring/exit pages

2.3 Customer Data

When you use our personalization platform, we process data that you provide about your customers ("Customer Data"). This may include behavioral data, purchase history, preferences, and demographic information. We process this data on your behalf and in accordance with your instructions.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send administrative information, such as updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Understand how users interact with our Service
  • Detect, prevent, and address technical issues, fraud, or illegal activity
  • Develop new products, services, features, and functionality
  • Communicate with you about promotions, upcoming events, and news about products and services offered by us and our partners

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Customer Data is retained in accordance with our agreements with you and your instructions.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

7. AI and Personalization

Our Service uses artificial intelligence and machine learning technologies to provide personalization features. This involves:

  • Analyzing user behavior and preferences to generate recommendations
  • Creating user segments based on common characteristics
  • Predicting user interests and needs
  • Optimizing content and user experiences

We implement measures to ensure these technologies work ethically and avoid harmful bias. You can control personalization features through your account settings.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to access personal information we hold about you
  • Right to request correction of inaccurate information
  • Right to request deletion of your information
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent

To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

9. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

10. Third-Party Services

Our Service may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: